Broadcasts

Broadcasts let you send targeted messages, either emails or SMS , to groups of recipients such as campers, parents, or staff. They’re ideal for sharing updates, reminders, or announcements with specific segments of your audience.

Written By Dean Maddocks

Last updated About 12 hours ago

Managing email senders

Before sending your first email broadcast, you’ll need to verify at least one sender email address:

  1. Go to Sender addresses.

  2. Click Add sender and enter the email address.

  3. Verify it via the email delivered to your mail inbox to start sending messages from that address.

Creating a broadcast

  1. Click Send broadcast.

  2. Choose whether you’re sending an Email or SMS.

  3. Select your sender - this is the verified email address or name that recipients will see.

  4. Add a Broadcast name to keep things organized.

Choosing your audience

Each broadcast is sent to a specific segment and audience.

For campers and parents, you can target by:

  • Session

  • Session groups

  • Camper groups

For Staff, choose from segments like:

  • Domestic

  • International

  • Seasonal

  • Role-based

Composing an email

  • Add a subject, headline, and optional preview text for emails.

  • Upload a header image to make your email more engaging.

  • Type your content using the built-in editor - you can format text, add links, or insert images.

  • Click Preview to check your email before sending.

When you’re ready, click Send or schedule it for later.

Composing an SMS

  • Type your content using the built-in editor

SMS will be sent by one of Campfront's phone numbers. It may be helpful to include your camp name at the start of your content to identify you as the sender.

Tracking broadcasts

Your Broadcasts dashboard shows every message you’ve sent or drafted, with filters for Email, SMS, or All.

You can view:

  • Type of message

  • Audience

  • Recipients

  • Sender

  • Status (draft or sent)

Use Search, Filter, or Export to manage your communications efficiently

Templates

Communication templates allow you to create and manage reusable email and SMS content for your camp. Templates can be saved in a Draft state while you are still working on them, or moved to Published when they are ready to be used.

Published templates can be applied to both broadcast messages and individual sends, helping ensure consistency across all communications. All templates are stored in the Templates area, where you can create new templates, edit existing ones, and view their status and update history.